ProCare Managed Services
It’s time to take total control of your technology environment.
Your business, at its best.
Your Complete IT Solution
ProCare Support Services is a complete IT solution for your business’s technology needs. As a ProCare client, our team becomes an extension of yours as we manage your entire IT ecosystem. We keep it safe, secure, and operating optimally with 24/7 monitoring, preventive maintenance, and complete backups. ProCare gives your company the resources and capabilities of a fully-staffed in-house IT department for a fraction of the cost.
Fewer Tickets
Clients on ProCare plans experience fewer problems with their systems, generating 30% fewer support tickets.
Predictable Cost
ProCare provides consistency in your monthly IT operating budget.
Complete Solution
ProCare covers all your essential IT needs, allowing you to focus your full attention elsewhere.
ProCare Managed Services manages the three critical components of your IT system: devices, backups, and firewalls.
Device Management
- Security patches and updates
- Comprehensive system and device monitoring
- Scheduled preventive maintenance
- Unattended technical support
- Anti-virus protection
- Vendor support
- Software installation assistance
- Management of your email system, users and devices
- Remote support for users and devices
Backup Management
- Complete local and cloud-based backups
- Backup software included
- 24x7 monitoring and alerts
- Remediation of backup issues
- Annual test restores
Firewall Management
- Web content filtering
- Gateway anti-virus protection
- Intrusion detection and prevention systems
- Firmware updates
- Setup, monitoring and maintenance of VPN connections
- Internet service provider monitoring and coordination