ProCare® Managed Services
It’s time to take total control of your technology environment.
Your business, at its best.
Your Complete IT Solution
ProCare® Support Services is a complete IT solution for your business’s technology needs. As a ProCare® client, our team becomes an extension of yours as we manage your entire IT ecosystem. We keep it safe, secure, and operating optimally with 24/7 monitoring, preventive maintenance, and complete backups. ProCare® gives your company the resources and capabilities of a fully-staffed in-house IT department for a fraction of the cost.
Fewer Tickets
Clients on ProCare® plans experience fewer problems with their systems, generating 30% fewer support tickets.
Predictable Costs
ProCare® provides consistency in your monthly IT operating budget.
Complete Solution
ProCare® covers all your essential IT needs, allowing you to focus your full attention elsewhere.
ProCare® Managed Services manages the three critical components of your IT system:
devices, backups, and firewalls.
Device Management
- Security patches and updates
- Comprehensive system and device monitoring
- Scheduled preventive maintenance
- Unattended technical support
- Anti-virus protection
- Vendor support
- Software installation assistance
- Management of your email system, users and devices
- Remote support for users and devices
Backup Management
- Complete local and cloud-based backups
- Backup software included
- 24×7 monitoring and alerts
- Remediation of backup issues
- Annual test restores
Firewall Management
- Web content filtering
- Gateway anti-virus protection
- Intrusion detection and prevention systems
- Firmware updates
- Setup, monitoring and maintenance of VPN connections
- Internet service provider monitoring and coordination
