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ProCare Managed Services

It’s time to take total control of your technology environment.

Your business, at its best.

Your Complete IT Solution

ProCare Support Services is a complete IT solution for your business’s technology needs. As a ProCare client, our team becomes an extension of yours as we manage your entire IT ecosystem. We keep it safe, secure, and operating optimally with 24/7 monitoring, preventive maintenance, and complete backups. ProCare gives your company the resources and capabilities of a fully-staffed in-house IT department for a fraction of the cost.

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Fewer Tickets

Clients on ProCare plans experience fewer problems with their systems, generating 30% fewer support tickets.

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Predictable Cost

ProCare provides consistency in your monthly IT operating budget.

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Complete Solution

ProCare covers all your essential IT needs, allowing you to focus your full attention elsewhere.

ProCare Managed Services manages the three critical components of your IT system: devices, backups, and firewalls.

Device Management

  • Security patches and updates
  • Comprehensive system and device monitoring
  • Scheduled preventive maintenance
  • Unattended technical support
  • Anti-virus protection
  • Vendor support
  • Software installation assistance
  • Management of your email system, users and devices
  • Remote support for users and devices

Backup Management

  • Complete local and cloud-based backups
  • Backup software included
  • 24x7 monitoring and alerts
  • Remediation of backup issues
  • Annual test restores

Firewall Management

  • Web content filtering
  • Gateway anti-virus protection
  • Intrusion detection and prevention systems
  • Firmware updates
  • Setup, monitoring and maintenance of VPN connections
  • Internet service provider monitoring and coordination