ProCare Managed Services is a complete solution that provides managed IT services for your business and is managed by our expert team here at Integrated Axis Technology Group. We manage your entire IT infrastructure by becoming an extension of your team and keep your infrastructure safe and operating optimally. ProCare provides your company with the resources of a fully-staffed, in-house IT department for a fraction of the cost. Here are a few additional benefits of using ProCare with our team:
ProCare Provides Cost Savings
ProCare can reduce your infrastructure costs in several ways. First, it allows you to downsize your on-site infrastructure by using our data centers, which reduces the cost of hardware. Secondly, ProCare also saves you energy and storage space for all of that tech stuff.
Clients who use ProCare experience fewer system problems, reducing support tickets by an average of 30 percent—which saves you time and money on the clock! ProCare also makes your monthly IT operating budget more consistent and allows you to focus on your core competencies instead of IT maintenance.
Device Management with ProCare
Managed service providers originally focused on remote support for IT infrastructure during the 1990s. They began expanding into other areas such as device management by the early 2000s, however, especially for mobile devices.
ProCare services include comprehensive monitoring for both users and individual devices. We also provide both remote and on-site support, as needed. ProCare services include scheduled maintenance tasks such as software updates and security patches. We also provide anti-virus protection, unattended technical support, and vendor support for our ProCare customers.
ProCare’s Backup Management
Backup and recovery have become an increasingly important part of IT management services in recent years. The security of these operations is vital for the protection of your revenue, profits, and reputation. ProCare monitors and manages your backups with customizable solutions, providing you with peace of mind and freeing up your IT resources.
ProCare services also include software that performs complete backups to both local and cloud-based storage devices. We also provide 24/7 monitoring with alerts, and we handle any backup problems. An annual test on our end ensures you can recover your data in the event of a disaster.
Firewalls prevent unauthorized users from gaining access to your network. A failure in your firewall can have extremely serious consequences, depending on the specific systems a hacker is able to access.
ProCare firewall management includes the setup, monitoring, and maintenance of your virtual private network (VPN) connections. We also install intrusion detection and prevention systems, including gateway anti-virus protection and web content filtering. Additional tech security services in the ProCare solution also include updates to devise firmware.
Get ProCare at Integrated Axis Technology Group
Business owners who use our ProCare solution don’t need to spend time getting their technology running smoothly or troubleshooting problems. We handle these issues for them so they can focus on their business.
Integrated Axis Technology Group (IA) has been providing IT solutions for businesses in the Tucson area for over 20 years. Our customers include businesses of all sizes and in virtually every industry. Contact us or call us at (520) 877-3033 to learn more about how ProCare can help your business.